Frequently Asked Questions

Everything you need to know about our luxury collections and services.

How can I track my Ermanno Scervino order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.

What is your return policy for online purchases?

You may return any item purchased on the Official Store within 14 days of the delivery date. Items must be in their original condition, unworn, with all tags and security seals intact.

Which payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment solutions like PayPal and Apple Pay for a secure checkout experience.

Are your products authentic?

Yes, shopping on the Ermanno Scervino Official Store guarantees the authenticity of every item. Each product is crafted in Italy and comes with a certificate of authenticity.

Do you offer international shipping?

We offer insured shipping to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How do I find my correct size?

Each product page features a detailed Size Guide. Our collections follow Italian sizing; we recommend referring to the conversion chart to find the perfect fit for your region.